Shipping policy
Shipping Policy – Veloura Essence
At Veloura Essence, we are committed to delivering your orders safely and on time.
📦 Shipping Method
We use Leopards Courier Services for all nationwide deliveries across Pakistan to ensure reliable and secure shipping.
⏱ Processing Time
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
🚚 Delivery Time
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Major cities: 2–4 business days
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Remote areas: 3–6 business days
Please note that delivery times may vary slightly due to weather conditions, courier delays, or high order volume.
💸 Shipping Charges
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Standard Delivery Charges will be calculated at checkout
📍 Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS or email so you can track your parcel easily.
❗ Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery at:
velouraessence01@gmail.com
🚫 Incorrect Address
Please ensure your shipping details are correct. Veloura is not responsible for delays or losses due to incorrect or incomplete addresses.
Thank you for shopping with Veloura Essence. We appreciate your trust!